To get the best shoeing results, the Farrier and Customer have to work together in a cooperative effort.
The following is a list of Respective Responsibilities that will help enhance our working relationship.
Farrier Work Conditions and Horse Evaluation Procedures
1. The scope of Farrier work is vast. In order for me to work comprehensively, it’s important for you to recognize your ownership responsibilities. As the horse owner, you are the primary care provider. Frequent cleaning and inspection of the horse’s feet and legs and following the Farrier’s recommendations will help make the trimming and shoeing process effective.
2. An appropriate place must be provided to trim and shoe your horse. The place must be located inside (not outside), free of manure and mud, well lighted, flat and safe. Safety for the horse and the Farrier is a joint responsibility.
3. The horse is my primary client and the needs of the horse are my first concern.
4. Have your horse ready, available, reasonably clean, dry and well mannered by the scheduled appointment time.
5. If our appointment is during feeding times, please do not feed other horses while I’m working on your horse. This only serves as a distraction to your horse and a hungry horse does not stand well.
6. Please do not apply hoof dressings just before I arrive for our appointment.
7. I do not refit the work of other Farriers.
8. I may ask to observe the horse in motion (Walk and/or trot). This will help me to evaluate your horse’s way of going, make needed corrections, assess lameness, etc.
9. No smoking while working on horse. The horses react negatively to smoke just as I do.
10. When the farrier shoes up, it is not the time for you to clean the barn or to groom your horse. Please do so after the scheduled appointment.
1. The horse will stand better and I’ll be able to work more skillfully, if you do not tie your horse up for an extended time period.
2. If your horse is too energetic, I recommend that you lunge your horse before your appointment.
3. It is your responsibility to discipline your horse if the horse is not behaving.
4. I work with every horse patiently. I do not employ brutality. The horse may smell or nuzzle me, but I draw the line at them trying to eat me.
5. In the event a horse may aggressively bite, kick or strike at me, I may open hand slap the horse in order to communicate with the horse that such behaviors are unacceptable. Additional fees will be charged if bitten or kicked.
6. If the Farrier work cannot be finished due to the horse’s behavior, then I will request you call in a Veterinarian to sedate your horse. This may result in rescheduling your appointment to another day.
1. Everyone benefits from developing a consistent shoeing and trimming maintenance schedule. It allows for accuracy in planning, record keeping and provides the optimum results.
2. Before leaving the barn, I will schedule your next appointment at an appropriate interval.
3. I do not normally work on weekends except for laminitic/foundered horse emergencies.
4. When working out my schedule, I try to allow enough time to deal with unforeseen circumstances for all of my customers.
5. I ask for your cooperation with scheduling.
6. You will be notified if I’m going to be more than 15 minutes late for our appointment.
7. You must notify me if you will be late for our appointment or unable to make our appointment.
8. Please show up early to your appointment in order to have your horse ready and available by the scheduled appointment time.
Thrown or Cast Shoes
I shoe every horse with the expectation the shoes will last until the next shoeing. However, as a horse owner, you are aware that thrown shoes do occur for a myriad of reasons.
1. Cast Shoe- (Thrown and found or sprung) I will replace a cast shoe that is found or sprung shoe at no charge. Only the barn call applies.
2. Lost Shoe-(Thrown and not found)- I will replace a lost shoe for a fee of ¼ the cost of a full set plus the barn call.
Except for foundered or certain seriously injured horses, a lost or cast shoe is not an emergency. I ask that you notify me at the earliest opportunity.
I encourage you as the client to get involved, to learn, to ask and share any thoughts about the trimming and shoeing process. There is a considerable amount of knowledge and experience that we may share. I have dedicated myself to this profession in order to provide the best service for your horses and you. During your appointment, I try to make time to address all of your concerns or questions, but if you have additional concerns or questions please ask, email or call me.